Shipping Methods and Delivery Times

At Exciting Trends, we're committed to getting your purchases to you as quickly and safely as possible. We ship all orders via reliable carriers with tracking information provided for every shipment.  We will make every effort to process and ship your order promptly. However, we are not responsible for delays caused by third-party shipping carriers. Delivery times are estimates and are not guaranteed.  To ensure the quality of the products we sell, we partner with industry recommended drop shipping companies known for their quality products and reliable shipping processes.  They strive on offering us the lowest and quickest shipment available for the order at hand.  That allows us at excitingtrends.com to offer little to no shipping cost to you, our customer.

Standard Shipping (United States):

• Processing time: 1-3 business days
• Delivery time: 3-5 business days
• Cost: Free 

Expedited Shipping (United States):

• Processing time: 1 business day
• Delivery time: 2-3 business days
• Cost: $15.00
  

International Shipping:

• Processing time: 1-3 business days
• Delivery time: 7-14 business days (varies by destination)
• Cost: Calculated at checkout based on destination and package weight
• Please note: International customers may be responsible for customs duties and taxes upon delivery

Order Processing

All orders are processed within 1-3 business days (Monday-Friday, excluding holidays) from the time of purchase. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Restrictions

We currently ship to most countries worldwide. However, some restrictions may apply based on local regulations or shipping carrier limitations. If we are unable to ship to your location, you will be notified during the checkout process.

Package Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package's status by clicking the tracking link in the email or by logging into your account on our website.

Shipping Delays

While we strive to deliver all packages within the estimated timeframes, occasional delays may occur due to weather conditions, customs processing for international orders, or carrier-specific issues. We appreciate your patience in these situations.

Lost or Damaged Packages

If your package appears to be lost or damaged during transit, please contact our customer service team at support@excitingtrends.com within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at support@excitingtrends.com. We will do our best to accommodate your request if the order has not yet shipped.

Questions About Shipping

If you have any questions about our shipping policy or the status of your order, please don't hesitate to contact us at support@excitingtrends.com.

This policy was last updated on April 16, 2025.